My role:

• Product Design Lead

• Product Designer - UX/UI

• Design System designer

• Engineering hand-off

• Web designer

Team:
9 People in-house, 1 UX/UI Designer SSR. + Me leading, 1PO, 1PM, 5 engineers
1 external agency with 2 visual designers doing all the marketing stuff.

Time:
6 Months

Project Overview

Problem Identification

Getting paid in dollars from outside the country as a freelancer, contractor or company for some countries and closed economic contexts can be very complicated. The classic international transfers in FIAT currency are expensive, slow, and subject to very high tax pressure in some cases. That is why a way to do it fast, cheap, and allowing the financial freedom to move globally without borders is needed.

Goals

• Cashing in popular and stable cryptocurrencies.

• Swap and/or receive FIAT (USD) money on the same account

• Send payment requests (invoicing)

• Be able to make payroll payments to employees

Design Process and Approach

We work with all teams using the “Double Diamond” methodology. The Double Diamond model emphasizes iterative development, user-centered design, and the importance of clearly defining the problem before jumping to solutions, leading to more innovative and effective product designs.

Discovery and Definition Stage: During this stage, we work closely with stakeholders and the product owner to clearly understand the problem. We employ various techniques such as mind mapping, user research (focus groups, which are easier and cheaper), journey maps, brainstorming, competitive and comparative analysis, user personas, prioritization matrices, information architecture, sketching, wireframes, design systems, core UI libraries, and high-fidelity mockups.

Development and Delivery Stage: This stage is crucial for allowing the team to explore prototypes and share their experiences as a story. After this, we proceed with the "developer hand-off," which includes providing a style guide, UI kits, design specs, and conducting meetings/workshops. The engineering team then starts building the MVP (Minimum Viable Product).

Delivery and Feedback Stage: In the final stage, the product is delivered. The team collects user feedback and conducts expert evaluations. These comments and feedback are used to improve future versions of the product.